Frequently Asked Questions

The membership was designed for caregivers of children 0-7, however, parents to children of all ages could benefit! Some skills even transfer and work well between partners 😉

Many of the examples provided will resonate most if you have a child under 7 and the evidence-based practices referred to in the materials were studied with children in this age range.

That being said, parents with older kids have seen transformation by slightly modifying the strategies to be developmentally appropriate.

The membership is fundamentally about transforming relationships by building connection between children and caregivers.

The foundational Parenting and Playing Course is made up of 7 modules each filled with several lessons 2-12 minutes in duration. You’re free to watch and rewatch lessons at your own pace and the course could be completed in about 3 hours. 

New materials, support videos, and answers to members' questions are added regularly and vary in length. 

We encourage you to get started, dive into the content, and start practicing right away. You are encouraged to cancel once you're satisfied with your transformation and no longer need the community support 😊

This membership focuses on relationship transformation with your little ones through building connection, not just giving you scripts to follow in certain situations. Unlike other courses, we won’t just tell you what to try and teach using a talking head and powerpoint slides. Rather, our materials will show you examples from real life situations and role play in order for you to truly see and feel how a transformation can occur. The membership model is for you if:

1. You want to try out the foundational course to make sure it really works for you and your unique child with a low-cost investment.
2. You want to access more content and support as you and your child grow.
3. You want to be a part of a community with other caregivers going through this parenting journey.

We use a membership model to make the material accessible to ALL caregivers no matter how much time and resources you have to invest in your parent-child relationship.

Follow these steps to cancel your subscription from your account:

1. Log in to your account.
2. Click on your Avatar from the page header.
3. Select Settings from the dropdown.
4. Click Billing Info in the top right of the page:

Depending on the payment method used to make the purchase, you can cancel your subscription:

• Stripe
• PayPal

Stripe

• Select the Cancel button:

After clicking Cancel, you will be prompted to confirm your cancelation:

Once confirmed, you will lose access to your subscription at the end of the current billing cycle. 

PayPal

• Click Manage Subscription in PayPal

You will then be redirected to your PayPal account in the Payments tab. If you are not logged in, you will be prompted to log in to your PayPal account.

• Click Payments in the top menu.
• Select Manage automatic payments under the "Automatic payments" section.
• Select the merchant whose agreement they want to cancel in the left sidebar.
• Click the Cancel button.
• Confirm your wish to cancel and click Cancel Automatic Payments:

Once confirmed, your subscription payments will be inactive. 

After you cancel their subscription, you will lose access to you subscription at the end of the current billing cycle. 

You can view your canceled subscription and access end date in their Billing Information:

Visit this link for more information or Contact Us if you have any issues cancelling your membership.